Meet Our Staff
Dealer Principal
Jack Madden, Jr.
Dealer Principal
Jack Madden Ford was opened by Jack’s father in October of 1954, built on the belief that every customer should be treated the way we would want to be treated ourselves. Today, Jack proudly carries on that legacy, instilling those same values in everything we do.
Deborah Reilly
Dealer Principal
Deborah Reilly works alongside with Jack at Jack Madden Ford, carrying forward their father’s legacy of exceptional customer care and integrity. With the same commitment to treating every customer the way they would want to be treated, Deborah brings dedication, heart, and family values to every interaction.
Management
Matt Orchard
General Sales Manager
Matt has been part of the automotive industry for 17 years and is passionate about helping customers find the vehicle that fits their needs and dreams. He takes pride in delivering the trusted Jack Madden experience, making every customer feel confident and cared for throughout the process.
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- phone
- Ext 1201
Brittany Osagie
Business Development Manager
Brittany has worked at Jack Madden Ford for 10 years and has experience working with both customers and the internal team. She enjoys creating a friendly stress free environment for every customer.
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- phone
- Ext. 1242
Frank Bissch
Pre-Owned Operations Manager
Frank has been with Jack Madden for 2 years, working closely with people to make sure they have a great experience every step of the way. He started his career fixing cars and now uses that hands-on knowledge to help customers confidently find the right vehicle.
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- phone
- Ext 1203
Christian Schulz
Sales Manager
Christian has been at Jack Madden Ford for 3 years. He started as a sales representative and eventually took a role in management. His priority is to ensure that our customers have a great experience at Jack Madden Ford from start to finish. He drives an explorer which will be the perfect fit for future family.
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- phone
- Ext 1202
Mike Kintner
Sales Manager
I started at Jack Madden Ford in 1986 after moving from Southern California. What was going to be a 3 month stint to pay some bills, has turned into 30 years in the business. I like working with people, and the fact that every day is different. Prior to automotive sales, my profession was shoe design. In my free time, I like to be with family, travel, go hiking, listen to and play music. I also enjoy photography, aviation and walking. I performed stand up comedy for a few years, doing gigs on both coasts and also played in rock bands as a bassist/vocalist. Working with the Madden Family and Ford for so many years has been rewarding for both my family and myself.
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- phone
- Ext 1263
Sales
Toby Macort
Sales Consultant
Toby has been with us for 3 years and started in the valet department before moving into sales. He loves giving customers the Jack Madden Ford care and making sure every experience is a great one. Toby also drives an F-150 and loves it because he is able to tow his boat.
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- phone
- Ext 1205
Eric Lestan
Sales Consultant
Abigail Prioli
Client Care Specialist
Abigail has 13 years of Ford experience and drives a Bronco Sport. She really likes her Bronco Sport because it fits her family needs perfectly.
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- phone
- Ext. 1259
Louis Rivera
Client Care Specialist
Louis has been with us for 10 years and loves the welcoming, family-oriented atmosphere. He drives a Ford Escape because of its great reliability and enjoys spending his free time listening to music and playing games.
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- phone
- Ext 1256
Commercial Truck
Leo Kerivan
Commercial Truck Manager
I have found the the old saying "enjoy what you do and its not work" to be true!! With 15 years working at Jack Madden Ford, and over 25 years selling a great Ford product, I have been able to work with customers of all types. Families, small business, and fleet customers are all part of my network, while I sell the whole line of Ford products my specialty is commercial truck applications; be it a dump, utility, landscaper's truck or any custom configuration needed for a specific application. During the same time my wife and I are raising 3 great kids, who keep us running every which way everyday. Weekdays are long, and during most weekends you can find me on the ice officiating youth hockey, from Mites all the way up to High School. I see the two as being very similar, whether its a goal or a deal you need, I find great enjoyment in helping you find the way. I enjoy my job and I talk about it to every one I meet wherever I go. Its a great thing to be a part of Ford Motor Company's "ONE TEAM ONE GOAL"
John Thomas
Sales & Commercial Truck Consultant / The Legend
John Thomas has been with us for an incredible 48 years and specializes in commercial trucks, with generational experience selling vehicles to multiple generations of families. He drives an F-150, is originally from down Maine, and is often accompanied in stories by his yellow lab, Sam. Don't let this old Buzzard fool you, he truly is a Legend!
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- phone
- Ext 1224
Mike Gaffney
Commercial Truck Consultant & Courtesy Delivery Coordinator
Leveraging my experience as a successful Auto and Truck Salesman for 35 years at Jack Madden Ford, I am known for outstanding customer service 24/7 availability, personal touches and a skilled negotiator with my customers best interests at heart. I educate my customers throughout every step of the buying or Leasing process armed with top notch information so that my customers can make the best decision possible. I am honest, hardworking and extremely knowledgeable about the Buying and Leasing process, bringing customers back for life. I am a firm believer in giving back and am particularly passionate of helping others in need. I volunteer with several soup kitchens donating my time when needed. I have also organized fundraiser's for others in need. In my free time I love to read, fish and spend time with my wife Paula and Children Michaela (Emergency Room RN) The Twins Shannon ( Dental Technician) and Patrick ( Journeyman Plumber) and of course my dog Trixie (Parsons Terrier) Growing up in Walpole I am a true Boston Sports Aficionado.
Gary Brigham
Sales & Commercial Truck Consultant
Being a 30 year sales associates at Jack Madden Ford, Gary has earned his keep! He has been with Jack Madden since 1986. During that time Gary has helped thousands of customers with their automotive needs, using his extensive knowledge of all Ford has to offer. Whether it's a car, truck or S.U.V., he can assist you with anything here at Jack Madden. Gary has been a recipient of Fords Employee Excellence Award many times and has achieved top honors in Ford Motor Company's Customer Satisfaction Program. His longtime customers find him a pleasure to work with and his consistent high marks in Customer Satisfaction leaves no wonder why he has so much repeat and referral business. Actually, Gary has been helping the children of many of those with their automotive decisions as of late. He enjoys spending time with his wife, 4 children and his first grandchild. He also likes gardening vegetables, listening to music and is and avid golfer. As a season ticket holder of the Boston Celtics, Gary rarely misses a game...and of course he likes the Red Sox and Patriots. He also claims to like the N.Y. Giants and the St.Louis Cardinals. Go Figure.
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- phone
- Ext 1204
Finance
Steve Baruffi
Finance Director
Steve brings over 10 years of financial expertise to his role, helping customers feel confident and informed throughout their buying experience. Originally from South Jersey, he drives a Bronco Sport he loves for its dependability and perfect fit for his family of four, and when he’s not spending time with his two kids, you can usually find him on the tennis court, often winning.
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- phone
- Ext 1206
Darien Keith
Business Manager
Darien brings a warm, family-focused approach to everything he does. As a former middle school teacher, he loves making customers happy and building relationships that keep them coming back for life.
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- phone
- Ext 1230
Maxwell Moukit
Business Manager
Max has been with the Jack Madden family for 2 years. He brings expertise from working with a variety of different manufacturers in his career. He utilizes his skills from his time as a high school teacher and transfers them to building long lasting relationships with his customers.
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- phone
- Ext 1210
Service
Laura Thibault-Schick
Client Care Specialist
Laura has been with Jack Madden for 4 years and loves working here because of the people she gets to work with every day. Born and raised in Norwood, she knows the area extremely well and enjoys helping local customers.
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- phone
- Ext 1235
