FREQUENTLY ASKED QUESTIONS

How much do you think my trade is worth

How much do you think my trade is worth?

In order for us to provide you a definitive figure for your trade-in we must see the vehicle.  A typical professional appraisal takes 20 minutes and can often be done while you are on a test drive.  If you are not yet ready to visit our dealership for a full appraisal, we suggest you take advantage of our BlackBook online appraisal tool.  You can access it here: VALUE YOUR TRADE

What kind of interest rate will your dealership offer me? 

Many new Ford vehicles offer special financing incentives to qualified buyers, generally in lieu of certain rebates. Should the vehicle you decide to purchase not include any such finance programs, we use many competing lenders who are eager to earn your business with a very aggressive interest rate.  If you wish to get an idea of what type of rates you might qualify for please click here: CREDIT APPLICATION

Will the price be lower if I pay cash?

 

No, whether you decide to pay with cash or finance your vehicle price will not change.  We do not believe an individual's payment method should influence the selling price.

Will the price quote I receive from you change when I visit the dealership?

 

No, absolutely not. The price quote we provide you is a real price on a real car you can really buy. 

Does your quote include rebates and/or other incentives that most people do not qualify for in order to lure me in?

 

No, our dealership prides itself on transparency.  We are indeed committed to informing you of any and all programs available to help you save money.  However, our price quotes do not include programs such as Ford’s Military Service ($500 on select vehicles) that few people qualify for.  So, you do not need to look for and read any "fine print" with disclaimers surrounding our price quotes.   

How do you come up with your price quotes?

At Jack Madden Ford, we arrive at our price quotes through market and supply research. Twice weekly, we “mystery shop” the competition and verify supply levels for the dealers we shopped. Unfortunately, some dealers will quote unrealistically low prices on vehicles they don’t have stocked. We don’t do that. All of this is done to ensure our prices are both very aggressive and very fair.  

Beyond the vehicle's selling price, what other costs are associated with a purchase at Jack Madden Ford?


Provided you are a Mass. resident and intend to register your vehicle in Massachusetts, you will pay 6.25% sales tax on the vehicle's selling price.  Should you have a trade-in, you will be taxed on the difference after trade. Other costs include: Mass. Registry fees: $25 transfer plate fee or $50 new plate fee, $75 title fee, $29 state inspection sticker.  Dealership Administrative fee:  $225.

I am a New Hampshire resident.  Will I have to Massachusetts’s sales tax if I purchase my car from you?


No, you will not be responsible for Mass sales tax should you be a New Hampshire resident.  It will just require us to ensure you take delivery of your vehicle in New Hampshire.  We help many New Hampshire residents purchase a vehicle.  Consequently, we are very familiar with the process and are highly capable of assisting you in completing it smoothly.

If I didn't purchase my vehicle at your dealership will I be treated any different than someone who did when I visit for Service?


Not a chance. We sincerely appreciate your decision to conduct business at our dealership and we strongly desire for you to continue visiting us.  To do this, we must treat you with the same exceptional service we treat all of our customers, sales and otherwise.  We do not care where you purchased your vehicle, we care that when you visit us you are thoroughly impressed with our level or service. 

Must I service my car at your dealership if I purchase it from you?


No, you are welcome to service your vehicle at any dealership or establishment you please.  Ford does suggest you service at a Ford dealership and we suggest you service here, but ultimately it is your choice.

 

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