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Jack Madden Ford Service FAQ's

Do I need a service appointment before I come in for an oil change at Jack Madden Ford?

• No, you do not need a scheduled appointment for an oil change in Norwood at our service department. However, we do recommend you schedule an appointment so we can get you in and out in a timely manner.

Does Jack Madden offer mobile auto repair in Norwood?

• YES! Our service team is available Tuesdays and Fridays to perform light maintenance and recall work at your home or business. Just schedule an appointment ahead of time and we'll come to you!

How often should I get an oil change?

• We recommend you change your oil every 3,000 miles or every 3 months, whichever comes first. Learn more about the signs of when your car needs an oil change.

What auto repair services does your Ford dealership offer?

• Services we offer include and not limited to oil changes, brake services, battery check, new tires or tire services, transmission services, engine diagnostic, radiator repair, AC/ heater service, tune-up, replace and check belts, hoses, fluids, air filters, headlights, struts and more.

What major services should I get checked on my vehicle regularly?

• Jack Madden recommends to have your car checked for different services at certain mileage points. Your vehicle should get an oil change every 3,000 miles and a multi-point inspection every 15,000 to 24,000 miles to ensure all parts of the vehicle are in top operating condition. Our Norwood car inspections include check engine oil life, tire wear, wipe blades and glass condition, fluid levels, brakes, battery condition and connections, and more.

Will Jack Madden look over my vehicle completely and provide a full vehicle report?

• Yes, our certified Ford technicians will inspect various components on your vehicle while being worked on including tires, brakes, battery, & fluids. If there is an issue with any of these items, our service team will discuss them with you and provide solutions to assure you get back on the road safely. We will also inspect common overlooked items such as windshield wipers, alignment status, and tire pressure.

Should I repair my existing car or buy a new car in Norwood?

• Our service reps will be completely transparent with you and let you know if they feel you should consider investing in a new or used car in Norwood. We can also provide you with a market value report on your car, which will provide live market data for you to review. If interested, you can find out your car's trade in value with our easy, online application.

Is Jack Madden's service department open on Sunday?

• No, Jack Madden is closed on Sunday's but you are able to schedule a service appointment online for the next open appointment or come during the week while we are open. Our Ford service department hours are Monday through Friday 7:30AM to 6PM and Saturday from 7:30AM to 1PM.

Can I bring my car to the service center if it's not a Ford model?

• YES! We service all major makes of models. Our technicians are certified and go through frequent training to stay up-to-date on every component of your vehicle.

Does Jack Madden offer auto repair discounts?

• YES! We offer a variety of car repair discounts to Norwood and our surrounding community. You can find our service and parts specials here to see what repairs you can save on this month.

Have another question? Contact us now!